#17 How will AI copilot our work lives?

With Pascal Brunner, Microsoft MVP, Head of Modern Work Switzerland at Campana & Schott, and LinkedIn Top Voice.

The AI revolution has swept through our world just over a year ago – yet, for future-ready organizations, so much is already changing.

New tools, such as the recently launched Microsoft Copilot, promise to combine powerful data processing and human expertise to bring business intelligence to new levels.

So, how will AI complement human talent in the new landscape of work?

In this episode, we have a chat with Pascal Brunner, the Head of Modern Work at Campana & Schott Switzerland. He takes along a journey through the latest AI tools launched by Microsoft – to include Copilot and the employee engagement tool Viva.

This episode is presented by Arne Kötting, and was produced by Nina Cerasuolo and Ana Luiza Loio Becil. FutureReady music theme "Botanics" by Elizabells, and sound editing by Carsten Steffens.

You can find Pascal's newsletters, mentioned in this podcast, on his LinkedIn: https://www.linkedin.com/in/pascal-brunner1/

Book "The Employee Experience Advantage", by Jacob Morgan: https://www.amazon.com/Employee-Experience-Advantage-Employees-Workspaces/dp/111932162X

00:02:16 Copilot, not autopilot: what is it? What can it do?

00:04:12 A day in the life of a Copilot user and practical applications for (internal) comms.

00:09:09 How can Copilot boost our creativity, instead of leading to repetition?

00:12:54 AI’s here to stay: Pascal’s 5-year prediction on the nature and meaning of work, and AI challenges.

00:17:26 How can we create an AI-ready culture?

00:22:45 Keep employees engaged and communicate your *why’s*: developing an effective AI-integration strategy.

00:26:26 Engage, Glint, Connections, Learning, Amplify, Insight, Goals - What Viva can do for employee experience.

00:30:14 Research shows the cruciality of a good employee experience

00:30:34 Why Teams? Flexible, mobile, all-encompassing.

00:32:00 Microsoft is challenging intranet providers.

00:33:38 Viva Insight and Viva Amplify for corporate comms: adopting a data-based approach.

00:36:38 How Viva Glint could revolutionize feedback loops.

00:39:40 When will Viva and Copilot really be embedded into daily workflows?

00:44:36 The state of the art: where are companies at in creating an AI-ready culture?

00:48:14 AI’s potential for solving the knowledge gap and dealing with silo mentality.

00:51:07 Data on digital workplaces and overall employee engagement.

00:53:09 Arne on employee engagement as a constant mission.

00:57:08 What should we look forward to? The most exciting future developments in digital workplaces.

00:58:57 Resources to learn more on M365 and AI, Copilot and Viva.